Cognitive Biases
  • Belief
  • Learning
  • Memory

Automation Bias

We rely on automated systems, sometimes trusting them so much that they override decisions that were actually correct.

ExampleYour phone auto-corrects “its” to “it’s”, so you assume it is right.
What to doDecide in advance which outputs you will check by hand, and check them even when the system has been right for weeks.

AI-era echoAlgorithm Aversion